With the tight economic relationship between the US and Canada, many businesses consider cross-border trade to be a viable option as a means of expanding their services. And as e-commerce grows, it’s even easier for an American company to offer its products to a Canadian customer.

But what can remain to be complicated for the business owner are the specific procedures in place to dispatch their product off their warehouse and end up on their customer’s doorstep.

A third-party logistics company, or 3PL, can help fill in some of the steps needed. As a warehouse that is designated in your international market, it is a service that takes care of sorting your packages, storing them, and delivering them to your customers.

Not only can you outsource a lot of this work to your 3PL, but it also takes away the burden of learning the micro-procedures of your foreign destination, as the 3PL service is an expert at navigating this.

Here are some questions you can ask before deciding on the right 3PL for you.

  1. How much of the work will be outsourced?

Some 3PL partners provide all-in-one services, while others can customize the service depending on what you need. Determine the requirements you need to complete your supply chain as well as what your priorities are.

  1. What kind of facilities does the 3PL service have?

Perhaps you are delivering medical or perishable items that require a cold storage facility. Or maybe the warehouse is too big for your needs. Knowing whether to scale up or scale down on your options will be important and save you costs.

  1. What is the distance between the warehouse and the final destination of your goods?

Knowing whether your 3PL service is familiar with navigating the routes, as well as knowing how long it will take for the goods to arrive at their destination will affect your costs as well as your customer’s satisfaction.

  1. Is the 3PL scalable?

As your business continues to grow, your 3PL service should be able to upscale their operations with you, too.

  1. What is the background of the 3PL?

Naturally, verifying their credibility and expertise should be an important step. You need to be assured that they will be able to meet your needs and deliver on their promises.

Hiring reliable services like Titan Transline will be a big boost to your business as you expand your market across the border and cater to more while doing less.